Did You Know?
68%of all website traffic comes from Search, of which organic search contributes to 40% while paid search contributes to 28%.
75%of consumers prefer private messaging over traditional channels.
Consumers require quick, contextual , and hyper-personalized responses from brands for sales and service. Brands that meet these expectations tend to build strong relationships with their customer.
Weblogic | 2021
Let’s have a Look at the traditional Consumer Conversion Journey?
Weblogic | 2021
Let have a Look at the Consumer Conversion Journey - with Google Business Messages
Weblogic | 2021
Google Business Messages
A New Conversational Channel to Connect with your Customers
Mobile Conversational Channel
Combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences that delight customers and drive business results .
Converse with Bot & Human Agent
Allows a seamless transition between a bot and a Human Agent. It supports rich features like carousels, suggested replies, and photos.
Improve customer experience with CSAT data
Take necessary actions to improve the customer experience with customer satisfaction data and feedback captured and shared by Google.
Weblogic | 2021
Why Go for Google Business Messages?
Reduce Inbound call volume and costs
Consumers require quick, contextual , and hyper-personalized responses from brands for sales and service. Brands that meet these expectations tend to build strong relationships with their customer.
Reduce Inbound call volume and costs
Consumers require quick, contextual , and hyper-personalized responses from brands for sales and service. Brands that meet these expectations tend to build strong relationships with their customer.
Weblogic | 2021
Let your Customers
Message your Business from Search Results
Weblogic | 2021
Use Cases
Convert Users from Mobile Search
Google’s Business Messages can help convert searches into business opportunities with quick instant responses to customer queries boosting conversions.
Weblogic | 2021
Use Cases
Convert Users from Maps
Within Google Maps, prospects can get immediate responses to questions like Store timings, product availability, pricing, and others.
Weblogic | 2021